Terms & Conditions

Last Updated: February 2026

Welcome to ABSVISA.
These Terms & Conditions (“Terms”) govern your access to and use of absvisa.com and all visa consulting, immigration assistance, company registration, and legal support services provided by PT. Anugerah Bali Sejahtera (ABSVISA).

By accessing this website or using our services, you agree to be legally bound by these Terms.
If you do not agree, please do not use our website or services.

1. Scope of Services

ABSVISA provides professional assistance related to:

  • Indonesia visa applications and extensions
  • KITAS, KITAP, and residency permits
  • Company establishment (PT PMA, Local PT, Representative Office)
  • Business licensing, OSS, and legal compliance
  • Trademark, tax ID, and supporting legal documentation

All services are administrative and consulting in nature and are subject to Indonesian laws and government authority decisions.

2. No Guarantee of Approval

ABSVISA assists in preparing and submitting applications; however:

  • Final approval or rejection is determined solely by
    Indonesian Immigration or relevant government authorities.
  • Processing time may vary beyond our control.
  • Providing false or incomplete documents may cause rejection or delay.

Therefore, ABSVISA does not guarantee visa or permit approval.

3. Client Responsibilities

Clients agree to:

  • Provide accurate, truthful, and complete information
  • Submit required documents on time
  • Follow Indonesian immigration and legal regulations
  • Respond promptly to clarification requests

ABSVISA is not responsible for delays or rejections caused by:

  • incorrect or missing documents
  • past immigration violations
  • government policy changes
  • client inaction or late submission

4. Fees, Payments & Government Charges

Service fees may include:

  • Professional consultation and processing fees
  • Government immigration or licensing fees
  • Third-party administrative costs

Key conditions:

  • Fees must be paid as agreed before processing begins.
  • Government fees are non-refundable once submitted.
  • Prices may change following government regulation updates.

5. Refund & Cancellation Policy

Refund eligibility depends on service stage:

Non-Refundable

  • Government fees already paid
  • Work already completed or documents submitted
  • Visa rejection due to client eligibility or documents

Partial Refund Possible

  • Service cancelled before document submission
  • Administrative deduction may apply

No Refund

  • Client changes mind after processing starts
  • Client violates immigration law or provides false data

Refund decisions remain at ABSVISA’s professional discretion.

6. Processing Time Disclaimer

Estimated processing times are guidelines only.

ABSVISA is not liable for delays caused by:

  • immigration system issues
  • government holidays or closures
  • policy or regulation changes
  • additional document requests from authorities

7. Limitation of Liability

To the maximum extent permitted by law:

  • ABSVISA shall not be liable for indirect, incidental, or consequential damages, including travel loss, business interruption, or missed opportunities.
  • Total liability is limited to the amount of professional service fees paid to ABSVISA (excluding government fees).

8. Use of Website

Users agree not to:

  • misuse website content or submit false inquiries
  • attempt unauthorized system access
  • copy or reproduce content without permission

All website content is protected by intellectual property laws.

9. Privacy & Data Protection

Personal data handling is governed by our Privacy Policy.

By using our services, you consent to:

  • data processing for visa, legal, and administrative purposes
  • sharing required data with government authorities or partners

10. Third-Party Services

Some services involve:

  • immigration offices
  • government licensing systems
  • banks or payment providers
  • legal or administrative partners

ABSVISA is not responsible for third-party system failures or decisions.

11. Force Majeure

ABSVISA is not liable for failure or delay caused by events beyond reasonable control, including:

  • natural disasters
  • government restrictions
  • pandemics
  • system outages
  • civil unrest

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Indonesia.

Any disputes shall be resolved in the competent courts in Bali, Indonesia, unless resolved amicably first.

13. Changes to Terms

ABSVISA may update these Terms at any time.
The latest version will always be published on this page with the updated date.

Continued use of services means acceptance of the revised Terms.

14. Contact Information

PT. Anugerah Bali Sejahtera (ABSVISA)
Jl. Toyaning No. 24, Kedonganan
Kuta, Badung, Bali 80361 – Indonesia

Email: info@absvisa.com
WhatsApp: +62 857-3750-2136

Scroll to Top